Discover what makes Fluff Stack a favorite for soufflé pancake lovers! Read genuine reviews from happy customers who rave about our fluffy, flavorful creations like Mango Coconut and Tiramisu. See why our premium ingredients, cozy ambiance, and exceptional service stand out. Your perfect pancake experience awaits—decide confidently with real feedback!
No customers in store, took 30 mins for 1 plate of dessert to be served. Overpriced. Staffs are unfriendly, cold service in a dead store. Giving this outlet a year or two, prolly will close down. Not recommended.
Our welcome to Fluff Stack on a Sunday evening came with an expressionless “scan the QR code”.We easily found a seat and ordered a Hazelnut Chocolate Soufflé Pancake.It tasted good but it was kinda expensive.
Very bad service. This is cake store but have no candle. Ice cream taste like normal mixue ice cream which cost only $1 but the ice cream here is 5.50 and taste like mixue.
When ordering and make payments 3 times the portal said cannot go thru. Then no one can help or not even offer to help. Food not cheap, one pancake cost 17.50 but no service. One Indian lady and one little girl sounds like Malaysian. We asked for candle she just shake her head and not answering politely. For sure we won't be back again. Spent so much for nothing in the shop. Make my boy so unhappy for his birthday!!
Strange place that sells basically three categories of food: pancakes, waffles and croffles but stops selling the later two items at 830PM sharp , though they close much later
Exceptional service by Qaira & Apple! I was in a rush so I asked for a recommendation and if they could make for me something within 5 mins as I have to rush off. I requested for something savory, but not too sweet. They recommended me the croffles! I was MIND BLOWN! It was delicious! They had good service too that I decided to invite my client here instead for an appointment and my client enjoyed the ambience there too. Definitely visiting this place more often! They’ve earned themselves a new loyal customer! Keep up the great work ladies! 😊
No comment about the service as ordering and payment was done online. Would be nice when pancake is served, staff can just say enjoy :). Presentation of pancake is pretty but the taste not up to my expectation. Not worth the price paid.
Things have gotten smoother for Fluff Stack after the opening week. Great croffles served nice and hot. And also impressed by the staff's skill to deliver my filled-to-the-brim latte at such speed without spilling. Overall, its a great dessert hangout after dinner in Pasir Ris mall.
It’s the opening of Pasir Ris Mall, so lots of teething issues but the stuff at Flyff Stack were calm and did their job well. Love the dessert but have second thoughts on the price. 2 soufflé desserts and 3 drinks emptied my pocket of $62/-
Considering the number of customers in here tonight, I'm baffled by the long waiting time just for an order of the pancakes and two scoops of ice cream.I walked over to the counter and checked in with them regarding my order, and the staff shared with me that the pancake requires 20-30 mins to make. To be honest, that was understandable. However, what was unacceptable was the fact that the other family seated beside us got their pancakes 2 mins after us.And that family came in at least 20 minutes AFTER I was seated here. So really, it genuinely felt as though my time was wasted here.I wanted to give a 1 star, but to be fair the chocolate ice cream was good. Highly doubt I would travel back here to wait another 30 minutes for a pancake though.
The soufflé was very fluffy and the latte made by the shop assistant Veronica was very smooth. I will come back again when I go to Singapore.
The salted caramel souffle pancake sauce is very bitter I told the staff about it. They said that it's because they burnt the sugar to have that burnt taste but for me it's too bitter for my liking. Caramelised sugar shouldn't taste bitter if done properly. The souffle pancake is okay and fluffy as always. Just disappointed with the service telling us to wait out when there is a table and just give us the menu. The other staff look at me in the eye without saying anything like to direct me to come in. Like he is able to speak but he didn't even say you may come in to order. Service could be better and I hope that they can take in my feedback. 2 star for the nice cocoa cold brew and fluffy souffle pancake
1. Cinnamon Waffles: The waffles are too hard and overly crispy, which makes them difficult to enjoy.2. Ice Cream: The ice cream is served too hard, and the soft plastic spoon provided makes it challenging to eat until it softens.3. Mango Passion Fruit Croffles: The croffles have a slightly sour taste, which might not appeal to everyone.4. Food Portions: The serving sizes are not satisfying, leaving you still hungry after the meal.
Tried their original soufflés with add on chocolate fudge ice cream.✅The soufflé is really fluffy!✅ staffs are very friendly too!❌But sadly the souffle doesn't taste great not sure why but i find it quite salty even though I have added honey on top.❌The strawberries are bit sour and the chocolate fudge ice cream in a cup looks like it was ady melted before and they just placed it back into the fridge and take it out later. They don't even bother to scoop it out lol. The ice cream doesn't taste good either.Honestly wont come back again unless if i run out of place to sit at northpoint.
The soufflé pancake is not good enough and oily smell. The price range is already pricey plus service charge and GST. Total 29$++ for pancake, one icecream and water. But the pancake taste is bad, and ice cream is not good haha. so I’m not recommend this shop if you’re looking for the nice soufflé pancake. And the service is bad coz the cashier seems bad mood and don’t want to work. She don’t even provide us the water even we ordered together. We need to go and ask her then she said water is in the fridge lol. I asked her cups also she replied the way is rude. Altitude problem with impatient 👎🏻
Pretty empty on a Sunday noon. Souffle waiting time as usual is about 15-20mins. The cream tasted good but the soufflé here is on the blander side.
Fluffstack: High Price, Average Quality. Given the price, I expected more from this place. The quality is just mid-tier—the gelato has more of a popsicle texture than a creamy one, and the waffles are just okay. They also don’t provide tissues, which is inconvenient since eating ice cream can get pretty messy. Overall, it didn’t quite meet the expectations that come with the price tag.
Waited for more than an hour and a half during non-peak hour. Forgot our order then when we reminded them after waiting half an hour, proceeded to take another half an hour to serve all the other customers first before confirming with us our order. And then we waited more after they confirmed with us.Terrible service, no sense of urgency. And manager/staff were not apologetic at all. For the price of the items, the service was absolutely not what we expected. Would give 0 stars if possible.
Spent about $19 after GST on the Mango Passion Fluff Stack. It was worth it - they gave a whole mango for each set.However, would have loved it if there was more of the passion fruit sauce.
Bad experience here. No clear instructions to say payment at counter before they start to make our order when scanning the QR code to order. No baby chair but baby chair was actually available. Worse, ordered chamomile tea but gave us a cup of hot water and a packet of tea bag? Not even opened for us or inside a tea cup. Not coming again.
New premises on the second floor and seemed popular, perhaps as there was a discount on the signature souffle pancakes.The pancakes took around 15 minutes and were fluffy (yes, lived up to the name) and light, and jiggled around. They were pretty delicious especially with the cream and the sliced strawberry.The tea was from a premium brand, and was a nice accompaniment to the dish.Service was quick and effiicient.
located at the basement. open aired cafe with decent number of seating. pancakes were soft and delicious. the ice cream was also very well made and flavorful that went well with the pancakes. pretty averagely priced similar to other pancake cafes. will visit again if in the vicinity and craving pancakes
The (indian)male staff provided poor service,acting rude while serving the cutlery , the food was great but the service needs improvement
Mochi Pancake and Tiramisu Pancake!? It was better than expected.The mochi pancake texture was surprisingly stretchy and tasty. Its kind of fun to have 2 entirely different textures being eaten together. Plus the strawberry jam really goes well with the dish.As for the tiramisu, although its not the closest to the original, I just could not waste the dressing/sauce. It coats well with the pancakes, and since its a dessert, its a good thing that its not strong enough to keep me awake. The crispy bits around it plus the house made mascarpone really keeps me wanting to eat it as long as i can to enjoy the different experience of textures.A dessert I wish to have with my loved ones every month. Hope to come back here soon.
Food quality and taste unfortunately did not align with the price point. Overpriced in my opinion.Was disappointed that the pancakes weren’t that nice compared to that from the competitors.The Musang Durian pancakes and its puree did not turn bad but just tasted weird.Maybe I did not know how to appreciate their food items, but I’m never returning.
Pancakes generally were good we came when they were closing but the service was really quick. However, our pancake wasn’t that fluffy and taste was decent. The gelato we paired it with was great!
$70 for 4 pancake sets. Kind of expensive. Tiramisu was totally worth it. The kind of thing that could show up as a dessert in a fancy restaurant. The rest are a little overpriced. Service was excellent.
Really pricey for undercooked food. The pancake were eggy and moist. We just couldn’t finish our plates.The staff and service was very lovely, although it took more than 20minutes to get our order. This time does seem reasonable knowing fluffy pancakes are trickier to make and require to be cooked on low heat.
Walked in on a Sat afternoon and the place was severely short-handed (only 2 staff). Table management was also bad and leaves any group more than 2 pax hanging even though it’s your turn in the queue.
This is a cafe we've been wanting to try for a while, and we finally made it today! It's a small, cozy spot offering a variety of desserts, with their signature item being the soufflé pancakes. There are many flavors to choose from, but we went for the tiramisu. The flavor was delightful, and the soufflé was incredibly fluffy and bouncy with a perfect texture.What really stood out, though, was the exceptional service. Despite being busy, the staff were attentive and noticed we had been waiting for some time. They even offered us free ice cream as a gesture of goodwill because our soufflé took about 20 minutes to arrive. They explained that they were redoing it since the previous batch didn’t meet their standards, and we had to wait an additional 10 minutes. This was an excellent example of customer service recovery and a thoughtful gesture. Well done! We’ll definitely be coming back.
I ordered the strawberry mochi souffle pancakes. They were very tasty and not at all heavy, I was very quick to finish them.The restaurant space is small and they didnt have chairs with backrest so it's not that comfortable for a long gathering.
If u want to satisfy your sweet tooth, this is it!We ordered some souffles and croffles here since it is what they are known for. Let's dive in the review!Food:A definite way to satisfy your cravings koz we did so.Service:Staff was rather busy running around but managed to take our orders rather promptly. Food was also being sent to us rather quick.Atmosphere:The dining area was rather small but due to the high turnover, many enjoyed their meals and moved off.Let us add one more section.. cost.Cost:The value of the souffle and croffles are just slightly pricey in comparison to other snacks But that is the price for souffles, which is normal.Overall:It is rather worth it as the smiles on family members eating it, makes every $ worth spending. If u are willing to spend Abit, then do drop by and munch away🎉🎉.Check out our pics!
We ordered the hazelnut souffle and it was very good! Surprised to see that they serve Feuilletine on the side. The hazelnut spread was thick and tasty too. The coffee latte was good too. Didn't manage to take pictures, though. But took some of the staff making the souffles. Glad to stumble onto this place. Will visit again when I long for souffles.
Fluff Stack at Suntec City Mall is a must-visit for sweet tooth enthusiasts! We indulged in the Mango Passion Fruit pancake and Tiramisu Pancake, and while the 15-minute wait was a bit lengthy, it was well worth it. The souffle pancakes were delightful, with the Mango Passion Fruit stealing the show - it was absolutely divine! However, the Tiramisu was a tad too sweet for my liking. Despite this, I'll definitely be back for more of that heavenly mango passion fruit goodness!